Plan Participants/Employee Members must go through a login process to validate several fields of their personal information. Members must create a password and select which of their dependents who are 18 or over are allowed to view the Member’s health information. Members will automatically have access to dependents under the age of 18, but will not have access to dependents 18 or over until those dependents login and authorize it.
A Spouse or other over-18 dependent will need to login through FIRST TIME USER.
They will enter:
- The Employee Plan Member's SSN/Member ID
- Their OWN Name and Birthdate
- The Employee’s Zip Code
- A valid email address (An email address is required. A separate email address is recommended – and, if dependent is NOT going to authorize Member view, a separate email address is required.)
Dependants 18 and over will then create their own, different, password. Next, they will then have the option of granting the Members access to their claims or not.
The member or over 18 dependant will only be able to view their own claim information, until or unless the member authorizes access to view the member’s information. When a member or dependent requests a change in his or her password, the member or dependent will again have an opportunity to change the authorized viewers of their claim information. This can be done at anytime by clicking on the Change “Password” option on the Employee Menu.