Having Web Trouble?

Web Troubleshooter

If you are having difficulty connecting to The J.P. Farley Corporation’s website, TRY THESE TIPS to get back online:

  • Have you been away from your computer for a few minutes? If so, try closing your browser window. Open a new browser window and log onto www.jpfarley.com again. Due to security reasons, the browser will not allow you to continue working if the site has been left untouched for more than 10 minutes.
  • Have you asked your computer to save passwords? Due to security reasons, The J.P. Farley Corporation’s website can’t be accessed if you have your ”auto complete” option turned on.
  • Check the Status of your Internet. Is the internet up and running? The J.P. Farley Corporation’s site may appear on screen, but remember your local computer stores temporary “cache” files on your hard drive of sites you frequently visit so the pages load quickly. This page can load even if your internet is down. Try doing a search for a site, select a link on The J.P. Farley Corporation’s homepage or visit the address of a site you haven’t visited before. If you are unable to reach other sites there is a problem with you internet connection.
  • Make sure that no changes have been made to your system. Changes to your system may change the security settings that may affect how you view the web.

If you are still having difficulties with the web please contact our support team at benefits@jpfarley.com.