Provider Portal

The J.P. Farley Provider Gateway empowers you with everything you need to manage patients and payments under our programs. With our portal, you can:

Submit real-time preauthorization and claim requests

Access eligibility information and claim status

Download EOBs

Download provider claim & check reports

Clinical follow-up on pre-certifications

And much more!

Doctor working at her laptop

First-Time Users: Please call 800.634.0173 and follow the prompts to speak with a service team member to obtain a registration code and portal access.

Resources

We are dedicated to making health plans work better for everyone. This includes assisting providers by consolidating information about ID cards, claim submission, and more in one place. We’re committed to providing convenient information that helps you serve your J.P. Farley patients with ease.

Download icon

Resource Forms

We are dedicated to making health plans work better for everyone. This includes assisting providers by consolidating information about ID cards, claim submission, and more in one place. We’re committed to providing convenient information that helps you serve your J.P. Farley patients with ease.

W-9

Request for Taxpayer Identification Number and Certification.

Precertification

For use in the precertification of plan services as defined by the plan document. Please check plan member’s ID cards and follow the precert instructions on the ID Card. When calling J.P. Farley for precertification follow the phone prompts. Some networks require precertification through their own departments.

*Follow precert prompts

Direct Contract

Providers who want to enter into a formal direct contracting agreement may submit this form to J.P. Farley’s contracting department

Reading JPF ID Cards

A reference providing an overview of what information can be accessed from the plan ID Card.

Can’t Find What You Need? We’re Always Here to Help.