• 29055 Clemens Road Westlake, Ohio 44145, United States
  • Mon - Fri 9:00AM - 5:00PM ET
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Appointment

Initiate a Consultation

We invite employers and vendors who are uncompromising about the impact of their healthcare plans to schedule a strategic conversation.

Appointment

Initiate a Consultation

We invite employers and vendors who are uncompromising about the impact of their healthcare plans to schedule a strategic conversation.

Providers

Personalized Plans, Optimized Service

We have consistently elevated our plans through close collaboration with high-quality providers. With J.P. Farley, you’ll get the connection, compassion, and financial clarity you deserve when it comes to claims administration and payment processing.

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How can we help you?

Provider Portal

Provider Portal

The J.P. Farley Provider Gateway empowers you with everything you need to manage patients and payments under our programs. With our portal, you can:

  • Submit real-time preauthorization and claim requests
  • Access eligibility information and claim status
  • Download EOBs
  • Download provider claim & check reports
  • Clinical follow-up on pre-certifications
  • And much more!
Provider Login

Provider Portal

The J.P. Farley Provider Gateway empowers you with everything you need to manage patients and payments under our programs. With our portal, you can:

  • Submit real-time preauthorization and claim requests
  • Access eligibility information and claim status
  • Download EOBs
  • Download provider claim & check reports
  • Clinical follow-up on pre-certifications
  • And much more!
Provider Login

Clearinghouse Submission Issues

We are aware of rejections due to disconnects between clearinghouses; we recommend as an interim solution providers consider utilizing Availity to submit transactions directly to us. Providers can use the attached documentation to register for Essentials to submit directly.

Availity has a 24 hour support line at 1.800.AVAILITY (1.800.242.4548) who are trained expressly in supporting providers.

AVAILITY ESSENTIALS ACCESS & REGISTRATION

Clearinghouse Submission Issues

Clearinghouse Submission Issues

We are aware of rejections due to disconnects between clearinghouses; we recommend as an interim solution providers consider utilizing Availity to submit transactions directly to us. Providers can use the attached documentation to register for Essentials to submit directly.

Availity has a 24 hour support line at 1.800.AVAILITY (1.800.242.4548) who are trained expressly in supporting providers.

AVAILITY ESSENTIALS ACCESS & REGISTRATION

Clearinghouse Submission Issues

Clearinghouse Submission Issues

We are aware of rejections due to disconnects between clearinghouses; we recommend as an interim solution providers consider utilizing Availity to submit transactions directly to us. Providers can use the attached documentation to register for Essentials to submit directly.

Availity has a 24 hour support line at 1.800.AVAILITY (1.800.242.4548) who are trained expressly in supporting providers.

AVAILITY ESSENTIALS ACCESS & REGISTRATION

Resources

We are dedicated to making health plans work better for everyone. This includes assisting providers by consolidating information about ID cards, claim submission, and more in one place. We’re committed to providing convenient information that helps you serve your J.P. Farley patients with ease.
EXPLORE PROVIDER RESOURCES
We are dedicated to making health plans work better for everyone. This includes assisting providers by consolidating information about ID cards, claim submission, and more in one place. We’re committed to providing convenient information that helps you serve your J.P. Farley patients with ease.
EXPLORE PROVIDER RESOURCES
We are dedicated to making health plans work better for everyone. This includes assisting providers by consolidating information about ID cards, claim submission, and more in one place. We’re committed to providing convenient information that helps you serve your J.P. Farley patients with ease.
EXPLORE PROVIDER RESOURCES

Resource Forms

W-9

W-9

Request for Taxpayer Identification Number and Certification required for processing payments and provider records.
DOWNLOAD

Reading JPF ID Cards

Reading JPF ID Cards

A reference providing an overview of what information can be accessed and used from the member's J.P. Farley plan ID Card.
DOWNLOAD

Direct Contract

Direct Contract

Providers who want to enter into a formal direct contracting agreement may submit this form to J.P. Farley's contracting department.
DOWNLOAD
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Precertification

Precertification

For use in the precertification of plan services as defined by the plan document. Check member ID cards for precert instructions before calling.
DOWNLOAD
*Follow precert prompts
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